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Test Bank for Human Side of Organizations, 10/E, Michael Drafke, ISBN-10: 0135139740, ISBN-13: 9780135139745, Downloadable Digital Test Bank Files

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Test Bank for Human Side of Organizations, 10/E, Michael Drafke, ISBN-10: 0135139740, ISBN-13: 9780135139745



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Table of Contents

TTable of Contents
PART ONE: THE BASICS OF HUMAN RELATIONS
1.      Work and Its Place in Life
2.      Perception and Problem Solving
3.      Primary Communications
4.      Improving Communications and Managing Conflict
5.      Ethics and Etiquette
PART TWO: THE ORGANIZATIONAL FRAMEWORK
6.      Jobs, from Design to Appraisal
7.      Formal Organizations: How People Organize
8.      Understanding Management
9.      Small Groups and the Informal Organization
10.  Individuals and Self-Management
PART THREE: INDUCING ORGANIZATIONAL ACTIVITY
11.  Motivation and Morale
12.  Job Satisfaction and Quality of Work Life
13.  The Dynamics of Change
PART FOUR: STRATEGIES FOR IMPROVING ORGANIZATIONAL BEHAVIOR AND PERFORMANCE
14.  Leadership
15.  Stress
16.  Challenges and Opportunities